Topgolf Phone Number
Toll-Free Number:
(866) 407-0827
Contact Topgolf via Social Media:
They are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: Good Afternoon,*I just had the worst experience EVER with Casey! I wanted to see how to add a third bay to my reservation. Casey asked me what price I wanted to be in, when I told her around $*** her whole demeanor changed. She began being very rude, dismissive and condescending. Multiple times she was huffing and puffing, muting the phone so I couldn’t hear her. She even began belittling me saying that “obviously it didn’t register what I said earlier” “you’re being combative and trying to argue with me” “clearly you didn’t understand what I said earlier”. This is in NO way shape or form how you talk to a customer, let a lone a person in general. I pray this is not how Topgolf trains their employees and hope it is not allowed. If me or my employees spoke like this to a customer there would be serious repercussions. I feel once Casey felt she could not make her sales quota off of me she didn’t care anymore. I asked for her manager and her response was that she is the manager. I asked again and said so are you saying you don’t have a manager, her tune changed and said she does have a manager. I asked for their contact information, phone number and email. Casey said she cant give that out. I asked three more times before she stopped lying and said she can give out the email. This was a very bad interaction, which make me want to go to the BBB, yelp and google to write reviews so that others will be aware of the treatment from Topgolf. In the end Casey is a very nasty person who does not value or understand customer service. I’m mad that I even had to take time out of my day to speak to someone like her. Casey should definitely be reprimanded AT LEAST! I now have to take time out of my day to write this email. I only wanted to find a way to get a third bay for my team as I just added more teammates and Casey went and turned the situation from happy to I shouldn’t celebrate my team here. I am a very concerned customer.
What happened: My vehicle was damaged during a visit when a storm hit. A big heavy metal door panel flew off of something at top golf while I was in the parking lot an broke my side mirror, scratched the side of my door and dented the top of my door. I would like to get in contact with them about getting my vehicle fixed.
What happened: I joined the top golf location in Louisville Kentucky the week it opened. I decided to become a Platinum Elite member that same week. When I tried to upgrade my membership it would not allow me to use my original email. I tried another email address and was told that couldn't be used either. So, I tried a third email which allowed me to become a Platinum Elite member. Now I have two memberships with the same phone number. Now every time I check in they check me in under the lifetime membership instead of my Platinum Elite membership which does give the benefits that my Platinum Elite membership affords me. I have tried numerus times to get the problem resolved with no success. I have four different management personnel work on the problem and each time I am told it has been taken care of for future sign in. No! It is still a problem. Here is my membership number: ****-*********. Please help me get this issue resolved. My phone number is **********.*Thank You!*Lawrence Stettenbenz
What happened: I was trying to do something, and ran into a problem.
What happened: I work for callaway had a terrible experience because of an incompetent manage in the colony! She was rude and because we tabbed out to be kind to the server she would not let us finish our round of golf* I was with area due rector of outback who knows restaurant business and big shot of various space ! Most unprofessional n rude manager I ever seen !
What happened: The problem: I tried to reset my password and it keeps saying time expired
What happened: I would like to know when I will get paid for the hours I've logged. I just recently finished my training at Topgolf, but decided not to move forward with the job in which I was training to be in Guest Services. I was terminated on Nov *th ****. I was wanting to know when will I receive a paycheck from Topgolf with the hours I did clock in? My Name is Keith Braswell. If you need any additional information, I will be more than glad to provide it to you. I was employed at Topgolf in Spring, Tx.
How to contact Topgolf by phone?
To contact the Topgolf customer service by phone, you can follow these steps:
-
Look up the phone number of the Topgolf customer service. The phone number is listed on topgolf.com. Or check out the Topgolf phone number page on WorthEPenny.
-
Dial the Topgolf phone number (866) 407-0827.
-
Wait for an answer: Once the call is connected, wait for a Topgolf representative to answer on the other end.
-
Identify yourself and state your reason for calling the Topgolf representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Topgolf to help them assist you.
-
Ask for assistance: Ask the Topgolf representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
-
Follow any instructions given: If Topgolf needs additional information from you or provides any instructions, follow them carefully.
-
Thank the Topgolf representative: After you have received the assistance you need, thank the Topgolf representative for their time and help.
How to get to a real person fastest?
To get to a real person as quickly as possible when calling Topgolf, you can follow these steps:
-
Dial the Topgolf customer service phone number (866) 407-0827, which can be found on the Topgolf website or in your order confirmation email form Topgolf. Or check out the Topgolf phone number page on WorthEPenny.
-
When the automated voice prompts begin, do not press any buttons or provide any information about Topgolf. This may trigger the automated system to provide you with pre-recorded responses and options.
-
After a few seconds of silence, the system should give you the option to speak with a live Topgolf representative. This may be presented as an option like "speak to a representative" or "customer service".
-
Press the correct button when prompted by the automated system to speak with a Topgolf representative.
-
If the system still doesn’t connect you to a Topgolf representative, stay on the line without pressing any keys. Topgolf will eventually transfer you to a live person.
-
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Topgolf.
-
Once you reach a live person, explain your issue and provide any relevant information about your Topgolf order. The Topgolf representative will work with you to resolve your issue as quickly as possible.
-
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Topgolf website. This may allow you to connect with a Topgolf representative more quickly and efficiently than calling.
Any tips for calling Topgolf customer service?
When calling Topgolf customer service, here are some best practices to ensure a smooth and efficient experience:
-
Have your Topgolf account information ready before calling. This will help expedite your request.
-
Make sure you have a stable and quiet environment to communicate with the Topgolf representative without any disruptions or background noise.
-
Be polite and respectful to the Topgolf representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Topgolf.
-
Clearly explain the issue you are facing and provide any relevant information or details that can help the Topgolf representative address your concern.
-
If the initial Topgolf representative is unable to resolve your issue, politely ask to speak with a supervisor from Topgolf or escalate the issue to a higher level of authority.
-
Take notes during the call, including the Topgolf representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
-
If necessary, follow up with Topgolf after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Topgolf customer service.
What can I do If I am unhappy with my call to Topgolf?
If you are unhappy with your call to Topgolf customer service, there are several options you can try:
-
Call again: Try calling Topgolf customer service again and speak to a different Topgolf representative. Sometimes a different Topgolf representative may have a different approach to resolve your issue more effectively.
-
Escalate the issue: If you are not satisfied with the response provided by the Topgolf representative, you can ask to speak with a supervisor from Topgolf or escalate the issue to a higher level of authority.
-
Provide feedback: After the call, Topgolf may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
-
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Topgolf customer service through other channels, such as email or chat. You can also explore the Topgolf Help Center, which offers articles and resources that may help you troubleshoot your issue.
-
Consider other options: If you are still not satisfied with Topgolf service, you may want to consider other options such as returning the product you bought on Topgolf or filing a complaint with a consumer protection agency.
How do I contact Topgolf via live chat?
No, Topgolf hasn’t provided any live chat service currently. While live chat support is not currently available, Topgolf offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Topgolf customer service by phone, email, or social media. Phone support is available all day, and customers can expect a prompt response from a Topgolf representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Topgolf.
How to contact Topgolf via social media?
You can contact Topgolf via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Topgolf via social media:
-
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
-
Search for Topgolf official social media accounts, which are typically verified with a blue checkmark.
-
Once you find the official account of Topgolf, click on the "Message" or"Send Message" button.
-
Type your message and explain your issue or inquiry about Topgolf. Be as specific and detailed as possible, and provide any relevant order information.
-
Wait for a response from the Topgolf social media team.
Please note that the social media accounts of Topgolf are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Topgolf for certain issues. For urgent or complex issues, it's recommended to contact Topgolf customer service via phone or chat for more personalized assistance.
Does Topgolf have an email? How to contact Topgolf customer service by email?
Yes, to contact the Topgolf customer support by email, follow these steps:
-
Go to topgolf.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
-
Look for an email address on the page.
-
Copy the email address provided by Topgolf and open up your email client. Create a new email and paste the email address into the "To" field.
-
In the subject line of the email, provide a brief summary of your issue or question about your Topgolf order. For example, "Return Inquiry" or "Product Question".
-
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Topgolf order number or username.
-
Once you have completed the email, click send. You should receive a response from the Topgolf customer support team within a few business days.
What is WorthEPenny's relationship to Topgolf?
To put it simply, WorthEPenny is an independent third-party website that is not related to Topgolf. WorthEPenny provides free tools and resources to assist customers in reaching Topgolf customer service more efficiently, such as the Topgolf phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Topgolf, as well as forums where Topgolf customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Topgolf, it is not associated with or endorsed by Topgolf.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Topgolf official app or the Topgolf company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Topgolf trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Topgolf. All references by WorthEPenny to third-party trademarks like Topgolf are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
